Introductory Service

An introductory service is where Care with Choices will act as an introductory agency only. We would initially review your care needs and preferences with you and then match you with a self employed PA based on your needs, preferences and shared interests.

Care with Choices will interview the self employed candidates, complete DBS and background checks as well as seeking references for the candidate.

We will offer care certificate training to those candidates who do not already have this. Care certificate training covers the main aspects of care such as; safeguarding vulnerable adults and children, medication administration, emergency first aid, infection control, health and safety, fire safety, food safety & nutrition and moving and handling.

You will pay our invoice via our online portal.We ask that payments are made on receipt of the weekly invoice. Your contract will be between you and the PA as you are employing them and they will take care of their own tax affairs.

We recommend that our clients choose two care workers as this will provide the client with as much continuity as possible, for example, if you have two care workers you could discuss a rotation with them where by care worker A works week 1 and week 2 and care worker B works week 3 and week 4 this will provide you some continuity however this is completely your choice.

Although you will be appointing the PA directly, we will always endeavour to source a suitable replacement should you require this. We would discuss with you any costs or timeframe implications with you first. We would recommend that you agree holiday periods with the PA at the onset of the care agreement and agreed leave can be considered with a second PA or your own arrangements.

In regards to managed care we would employ the live in care worker which includes interviewing them, completing their DBS, background checks and seeking references for the candidate. We would also do this for introductory live-in care although we would not employ the live-in care worker, instead you would contract with the PA directly.

Care with choices would pay the employed live-in care worker and manage their tax affairs whereas you would pay the self-employed live-in PA via our online portal on receipt of the weekly invoices.

As managed live-in care is a regulated service the registered manager and care coordinator would regularly do face to face visits whereby they would review the current level of care and support, seek feedback, answer any questions and queries, update the support plan, audit the MAR chart and journal books.

Whereas with the introductory service this is a non-regulated service and you would take full responsibility for your own care and Care with Choices would only act as an introductory agency and provide you with the self-employed PA.

Specialist care at home is a very positive solution that enables a client to remain at home and to receive flexible levels of care, which is personal to their needs. Care in your own home and on your own terms has many benefits:

• Remaining within one’s community
• Staying together as a couple
• 24/7 care in your own home
• Home cooked meals
• Continuing to make important lifestyle choices
• Independence to remain in one’s own home and in familiar surroundings
• Pets, possessions and property retained
• Peace of mind for relatives
• Specialist care provision for all age related needs
• Individual needs attended to with tailored, one-to-one care

We have a range of experienced live-in care workers who are able to care for you or your loved ones. Our care workers specialise in caring for those with:

• Dementia
• Alzehmier’s
• Stroke
• COPD
• Heart disease
• Arthritis
• Motor neurone disease
• Post-operative care
• Multiple sclerosis

At Care with choices we realise that everybody is different and has varying needs. That is why we train our care workers to cope with the many varied physical and mental health conditions that exist.

If you have any queries, please call our friendly team on 0330 056 4007 to discuss your needs.

Our experienced live-in care workers are able to support you or your loved ones with:

• Personal care
• Continence care
• Medication management
• Shopping 
• Meal preparation
• Housework such as; laundry
• Home administration
• Companionship
• Assisting with pets

Yes, the self-employed care workers are able to support you during the night up to a maximum of two times totalling 1 hour. If your night needs were to exceed this you would need to consider employing a second self-employed care worker who will be available during the night.

24 hour care means that you will have a live-in care worker available if you need them. Our live in care workers can work a maximum of 8 hours in a 24 hour period this means that their working time would be anything such as; supporting with personal care, light household duties, meal preparation, supporting their client to appointments etc.

Yes, our care workers can help with any prescribed exercises from your physiotherapist.

Based on your needs we can arrange for our care workers to have a TV monitor in their room at night.

We ask that all our self-employed care workers have a minimum of 14 hours worth of breaks per week, this can be divided over 7 days or fewer days if you prefer. We would advise that you work out a suitable timetable and agreement with your self employed care worker.

Our care workers can do light household duties such as hoovering and laundry.

We don’t require you to provide a TV in the care workers bedroom. Although, we ask that the care worker is provided with a private bedroom, single bed, chest of drawers and internet access so that they are able to access our app.

Yes, our self-employed care workers are able to provide care for couples depending on their individual needs.

It depends on your preferences and needs but as you are the employer this would be for you to discuss with the self-employed care worker.

Yes, we understand that sometimes people aren’t compatible. Our team is happy to discuss replacing the PA should the two parties be incompatible.